FAQs

We use high-quality, skin-loving ingredients focused on hydration, nourishment, and long-term skin health. Our clean, effective formulas are made for all skin types.

Yes! They're gentle yet effective—great for all skin types, even sensitive skin. If you have specific concerns, always check the ingredients or talk to a dermatologist.

Absolutely. We never test on animals, and all our products are 100% cruelty-free.

Nope. We stay away from parabens, sulfates, and harsh chemicals. Clean, skin-friendly ingredients only.

Definitely. Our products are made to work together so you can build a complete routine that hydrates, nourishes, and protects your skin.

After cleansing, apply it to a cotton pad or your hands and press it into your skin. Follow with your serum or moisturizer.

Yes, it’s lightweight and fast-absorbing—perfect as a hydrating base for makeup.

We currently accept payments via PayPal and Square, allowing you to pay securely using major credit and debit cards, or your PayPal account.

It hydrates, smooths, and plumps your lips while reducing dryness and fine lines. Use daily for soft, healthy lips.

The Night Cream is richer and supports overnight repair. The Day Cream is lighter and shields your skin from daily stress.

No, at this time all orders must be placed through our website.

If you are experiencing any difficulty placing an order, we recommend trying again and carefully following each step of the checkout process to ensure all required information is entered correctly. Make sure your payment details are accurate, your billing and shipping addresses match your payment method, and that all fields are completed. If the issue persists, please reach out to our customer support team with as many details as possible so we can assist you promptly and get your order processed successfully.

We currently accept payments via PayPal and Square, allowing you to pay securely using major credit and debit cards, or your PayPal account.

Once your purchase is confirmed, you will see an on-screen confirmation message and receive a confirmation email with your order details.

If there is any issue with your order, please contact us at +1 (860) 796-0017 or email us at marketing@lotuszephyrskincare.com so we can assist you promptly.